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Home Delivered Meals

Orientation to our Home Delivered Meal Program

Ordering meals – Meals are available four days per week.  Each community has different weekdays of service.  Once an initial request for meals is set up by calling the Unit on Aging at 608-637-5201, meals will be delivered each serving day and continue until change is requested or you are no longer considered homebound and eligible for these meals.  Options include letting us know if you only want meals on select days per week or when a select menu is being served.

Deliveries – Your meal will be delivered between the hours of 11:00 a.m. and 1:00 p.m. the four days per week available in your community. Please be appropriately dressed and ready to admit the delivery person or have a designated entrance unlocked. Sidewalks and steps must be cleared of snow and ice.

Cancellations If you are not going to be home for the delivery of your meal please call our office as soon as you know you are not going to be home. Please call 608 637-5201.  If school is closed due to bad weather in your area no meal will be delivered that day. 

Meals cannot be left when you are not at home unless prior arrangements are made – so please schedule your appointments or outings after 1:30 p.m. or early morning so you can be home by 11:00 a.m. If you are not home to receive your meal and have not called to cancel, the meal will be disposed of.  Options include allowing deliverer to put the meal in your refrigerator, having a neighbor hold your meal in their refrigerator or picking the meal up at the mealsite.  Meals will not be left in coolers or places other than a refrigerator.

Pets – Dogs, cats and other pets must be put in some other area of the home during delivery time. If pets are not restrained when meals are delivered, our drivers have the option of not delivering the meal.

Food Safety – Meals are kept at safe temperatures during delivery. Please refrigerate your meal if you are not going to eat it immediately. Also refrigerate any leftovers or additional meals that you may receive.

Menu – The monthly menu is in the A-Team Happenings Newsletter. You will receive one each month. Be sure to look at the menu for your community.   Local papers and the Foxxy Shopper also post the menu. Posted menus will also include dates that meals will not be delivered due to County Holidays.

More than a meal – In addition to meals you will be receiving information on other programs and events that are available. Tip sheets are given to those who may be dealing with a nutrition risk factor.  A Unit on Aging representative will do an annual home visit to reassess your needs and provide new information.

Possible Emergencies -The meal delivery staff have been trained to call the Unit on Aging with concerns if a person is not answering the door.   The local police may be asked to do a welfare check. Delivery staff are not to help up an individual who has fallen and will call 911 if needed. 

Suggested Donations – You or your representative will be sent a letter at the end of each month listing how many meals you had delivered that month and requesting a donation.  The current suggested donation is $3.75 per meal. A donation of any amount is appreciated to help cover the costs of offering this service. No one is denied a meal due to inability to pay. Donations are to be sent to the Unit on Aging Office. Meal Haulers are not to accept or collect donations.

Please let us know if we can be of further service to you.